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document
Tangi, Luca (author), Janssen, M.F.W.H.A. (author), Benedetti, Michele (author), Noci, Giuliano (author)
Digital technologies are transforming the public sector by affecting applications, processes, culture, structure, and civil servants’ responsibilities and tasks. Yet, there is a void in research about driving and impeding factors influencing digital government transformation (DGT). The article contributes to the current debate on DGT by...
journal article 2021
document
Van Veenstra, A.F.E. (author)
IT-induced public sector transformation investigates the organizational changes that are undertaken to transform public administrations using information technology (IT). While IT made governments more efficient, it is unclear whether it will also make them more effective in creating public value for citizens and businesses. This study...
doctoral thesis 2012