The Onboard Portal as a gateway to new customer experience

WIFI is everywhere, from cafes to bus stops, trains to airports, it’s a service that people consider as necessity. Ten years ago, air space was the only WiFi-wasteland. Nowadays, it’s safe to say that WiFi on planes is very common now. AirFrance-KLM also implements the WIFI service on the plane. It creates a new customer touchpoint within the...