Agile software development and IT-architecture interactions in the public sector: A multi-case study approach to identify whether these roles are complementary or counterproductive

Large software projects often overrun costs, development time and do not deliver what has been envisioned by the customer. An important factor contributing to these cost overruns is the mismatch in the approaches of IT-architects and agile software development roles. In literature there are hints that complementary added value could be achieved...

A framework for voluntary business-government information sharing

Over the last few decades, businesses have developed sophisticated information systems that allow the capture of vast amounts of data. Such data can be potentially useful for enabling government authorities to improve their processes and services. For example, access to business documents and track and trace information associated with supply...

Aligning stakeholder interests, governance requirements and blockchain design in business and government information sharing

Governance requirements for systems supporting information sharing be-tween businesses and government organisations (B&G) are determined by a high variety of stakeholders with often conflicting interests. These conflict-ing interests can hamper the introduction and scaling-up of ICT-innovations that change their roles and authorities. We...

Beyond Information-Sharing. A Typology Of Government Challenges And Requirements For Two-Way Social Media Communication With Citizens

Despite great advances in ICT, social media, participatory platforms and mobile apps, we seem to still be locked in the one‑way communication “paradigm” where information flows unilaterally from government to citizens and seldom vice‑versa. As a result, citizens are more receivers rather than conscious producers of information, data, ideas,...