Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory

Purpose: Citizen satisfaction with the government is a longstanding and continuous concern in public administration. However, past research did not investigate the effect on satisfaction with the government in the context of mobile government (m-government). The purpose of this paper is to evaluate how the social benefits of citizens using m...

Governance cultures and sociotechnical imaginaries of self-driving vehicle technology: Comparative analysis of Finland, UK and Germany

As an emerging technology, the potential deployment of self-driving vehicles (SDVs) in cities is attributed with significant uncertainties and anticipated consequences requiring responsible governance of innovation processes. Despite a growing number of studies on policies and governance arrangements for managing the introduction of SDVs,...