Design of a Decision-making Business Process for Transport Method Selection of Shell Chemicals: A Process Balancing Decarbonization, Cost and On-time Delivery Key Performance Indicators in Transporting Chemicals to the European Customers

This thesis project investigates the applicability of different sustainable transport methods for delivering chemical products to the European customers and a decision-making business process is derived from that. So, a set of representative lanes are selected to be involved in this project and the hauliers responsible for those lanes are asked...

Using stochastic and dynamic routing models to improve the performance of an e-grocer’s delivery service

E-grocers are grocery markets which offer their assortment online and deliver a customer's groceries at home. For an e-grocer the quality of their delivery service is a crucial asset to create and maintain a loyal customer-base. Because the online share of the grocery market has grown rapidly over the last decade, there is an urgent need for e...