Using psychological characteristics of situations for social situation comprehension in support agents

Support agents that help users in their daily lives need to take into account not only the user’s characteristics, but also the social situation of the user. Existing work on including social context uses some type of situation cue as an input to information processing techniques in order to assess the expected behavior of the user. However,...

Does Personalization Help? Predicting How Social Situations Affect Personal Values

Personal values represent what people find important in their lives, and are key drivers of human behavior. For this reason, support agents should provide help that is aligned with the personal values of the users. To do this, the support agent not only should know the value preferences of the user, but also how different situations in the...