Blockchain in Service Management and Service Research: Developing a Research Agenda and Managerial Implications

As blockchain technology is maturing to be confidently used in practice, its applications are becoming evident and, correspondingly, more blockchain research is being published, also extending to more domains than before. To date, scientific research in the field has predominantly focused on subject areas such as finance, computer science, and...

Self-sovereign Identities for Fighting the Impact of COVID-19 Pandemic

Whereas part of the world can benefit from the wonders of digital technologies, undocumented migrants, asylum seekers,and refugees are facing the rough reality of being “invisible” in society and ignored by governments. During the COVID-19 pandemic, the economic impact of the closure of the service industry and the impossibility to keep most of...

Opening More Data: A New Privacy Risk Scoring Model for Open Data

While the opening of data has become a common practice for both governments and companies, many datasets are still not published since they might violate privacy regulations. The risk on privacy violations is a factor that often blocks the publication of data and results in a reserved attitude of governments and companies. Additionally, even...