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Bui, Q.A. (author)Peerby is a platform which enables its users to borrow products from one another. The company is currently looking to find more opportunities for business. As such, the company intends to explore the possibilities of an ownerless product; one that can be shared without the need for active human intervention. Due to the nature of the platform,...master thesis 2016
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Connecting the Machine-building Industry: Stimulating the adoption of Industrial Adhesives and tapesDoedijns, S. (author)This graduation assignment comprises the challenge of development of a market growth strategy for the Industrial Adhesives and TapeDivision (‘IATD’) of 3M Benelux to gain corporate growth in the B2B market segment of the Dutch Machine-building Industry. 3M IATD is one of the five key players in the Business to Business (B2B) Industry for...master thesis 2016
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Havenaar, Y.M.P. (author)The Schilderswijk in The Hague is a so-called “power district”: a quarter where the ethnical diversity and the illiteracy rate is high, and the amount of youngsters with education and/or a job is low. The teenagers and young adults often lack a connection to their neighbourhood and the other inhabitants. Consequently, they feel misunderstood and...master thesis 2016
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Van Winden, J.J.N. (author)This thesis is a value and cost assessment of integrated facades as a product-service system. It focusses on the value of this new business concept in the built environment. Theoretical value is explained after which research by design is conducted to show the added value and cost on a real case study.master thesis 2016
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Schultes, B. (author)In academic literature, the ‘Internet of Things’ (IoT) is said to be the next wave of IT-driven competition (Porter & Heppelmann, 2014). Especially for Philips as a health focused organization the application of IoT has to be seriously considered. However, like many other organizations Philips is facing the question of how to translate the...master thesis 2016
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- Vezzoli, C (author), Bacchetti, E. (author), Ceschin, F (author), Diehl, J.C. (author), Moalosi, R (author), M'Rithaa, MK (author), Nakazibwe, V. (author), Osanjo, L (author), Costa, F. (author) conference paper 2016
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Hribernik, Karl A. (author), van der Vegte, Wilhelm Frederik (author), Kiritsis, Dimitris (author), Thoben, Klaus-Dieter (author)A product’s value is increasingly determined by the services supporting it. Complex Product-Service Systems (PSS) – combinations of services and products – are in demand. Product usage information (PUI), that is, information about how an individual product is used, is rapidly becoming a valuable asset to industry to help inform service offers...conference paper 2016
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Uña Borràs, M. (author)Unaccompanied Minors Service (UMS) is one of the products offered by the airline Koninklijke Luchtvaart Maatschappij N.V., better known as KLM. This pre-requested service offers an escort to children between the ages of five to fourteen, who travel alone. Children who recieve this service are called Unaccompanied Minors (UM). The current UMS is...master thesis 2015
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Post, R.A.G. (author), Da Silva Cardozo, O. (author), Hekkert, P.P.M. (author)Aesthetic appreciation affects the success of products in a number of areas, such as user satisfaction and usability. Hence, designers apply aesthetic principles to create more successful products. However, it is still unclear how such principles apply to the services and systems that products are often part of. In this paper, we explore how two...conference paper 2015
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Kitajima Hitomi, H. (author)This report is the result of my graduation project for Master of Design For Interaction at the faculty of Industrial Design Engineering at Delft University of Technology(TU Delft). The goal of this project is to design a Product Service System for Océ, to connect their newly invented elevated printing technology to the interior decoration field....master thesis 2015
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Postma, L. (author)In a world where resources are wasted as products are unused, it is time for a new way of sharing products. What if you don’t own a product but still have access to it? It’d be an ownerless product. This graduation project emphasises the best user experience of such a product and reimagines a new product-service system from the ground up, by...master thesis 2015
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De Grauw, D.N. (author)Achieving a sustainable society is one of the biggest challenges our world is facing. For decades new theories of sustainability have passed. At this moment the Circular Economy is one of the most promising theories, because it adds the aspect of an economy. Still, a lot of gaps can be found in the knowledge regarding the Circular Economy. This...master thesis 2015
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Soneji, M.K. (author)Negotiation is an everyday task. But a lot of people avoid it or hate doing it as it involves a lot of emotions. People negotiate face-to-face, over the telephone and even miles apart. Each context is different and needs to be tackled differently. Negotiation is a complex process involving emotions, relationships and also a lot of skills. It is...master thesis 2015
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Karman, I.J.P.M. (author)This project, carried out for the Dutch startup company Spaac, is a graduation project at the faculty of Industrial Design Engineering, at the technical university Delft. The assignment consists of three parts. Firstly, research investigates the user needs in urban individual transportation and people’s perception of the role of the electric...master thesis 2015
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Valencia Cardona, A.M. (author), Mugge, R. (author), Schoormans, J.P.L. (author), Schifferstein, H.N.J. (author)Smart Product-Service Systems (Smart PSSs) integrate smart products and e-services into single solutions. Smart products make use of information and communication technology (ICT) to collect, process and produce information, while e-services are web portals, apps and means alike, which facilitate the communication between service providers and...journal article 2015
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Hepworth, J. (author)This master thesis is the final documentation of the graduation project “Laatiepleinzijn: Design for liveability” assigned by the Laatiepleinzijn initiative and the Faculty of Industrial Design Engineering, Delft University of Technology. It describes the design of a product-service system that enables inhabitants to improve local liveability....master thesis 2015
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Valencia Cardona, A.M. (author), Mugge, R. (author), Schoormans, J.P.L. (author), Schifferstein, H.N.J. (author)Smart Product-?Service Systems (Smart PSSs) are market offerings that integrate products and services into one single solution through the implementation of IC technology. Smart PSSs allow organizations to develop relationships with consumers in new ways and have a growing presence in the marketplace. As designers’ involvement in the design of...conference paper 2014
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Nino, L.N. (author)My Happy Heart Program (Meu Coração Feliz) is a product service system for hypertension early detection and effective management for Brazil's primary care public healthcare. The product service system is communicated via a human centric designed (HCD) blueprint, with the goal to capture both, the human and business benefits of such venture....master thesis 2014
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Piltan, A. (author)Studies show that Data-Driven Decision-Making grounded on large “volumes” of a wide “variety” of data with high-“velocity”, known as Big Data, can considerably enhance the organizational performance. However, the traditional way of capturing, storing, and analyzing digital data through on-premise Business Intelligence (BI) and Analytics systems...master thesis 2014
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Ling, T. (author)Laevo is a technical-driven company which specializes in “Weight-Transferred Device” that aims to solve back problems of industrial workers and nurses. Heineken is taken as a potential client of Laevo. Previously, in Laevo’s opinion Heineken expects improvement of working efficiency and employability from the Laevo product. Based on my study, it...master thesis 2014