The purchasing of maintenance service delivery in the Dutch social housing sector: Optimising commodity strategies for delivering maintenance services to tenants

For housing associations, maintenance is an opportunity for high quality interaction with their tenants, and thus an opportunity for effectively influencing the quality of service delivery to tenants. Dutch housing associations have a market share of about one third of the entire Dutch housing stock. They spent around 2.8 billion euros a year on...

Social Housing in the Netherlands, Chapter 10

Nowhere else in Europe does social housing dominate the housing market as it does in the Netherlands. Over one third of all households rent a social-sector dwelling. There are 2.4 million social rented dwellings, a number that has been stable during the last decade. Almost all social housing is owned by housing associations. These have to act on...

Housing policy and community: A Dutch perspective

It is widely acknowledged that housing conditions have an enormous influence on the health of residents. Poor housing is consistently associated with high rates of mortality and morbidity, specifically with an increase in infectious and chronic diseases, stunted development in children and poor mental health (Krieger and Higgins, 2002). The...

Quality of social housing in the Netherlands and England

Large social housing estates: From stigma to demolition?

It is curious that the most frequently reviewed and well thought-out large housing estates are now the areas with the worst image. Image is an important factor of a neighbourhood’s popularity, affecting its position in the local or regional neighbourhood hierarchy. Many studies and reports about problematic areas indicate that a negative image,...

Strategic housing management: An asset management model for social landlords

Environmental policies and efforts in social housing: The Netherlands

Housing associations and sustainable management: Environmental efforts in the Netherlands' social housing sector

Large scale housing estates in Northwest Europe: Problems, interventions and experiences