Blockchain in Service Management and Service Research: Developing a Research Agenda and Managerial Implications

As blockchain technology is maturing to be confidently used in practice, its applications are becoming evident and, correspondingly, more blockchain research is being published, also extending to more domains than before. To date, scientific research in the field has predominantly focused on subject areas such as finance, computer science, and...

Designing a User Interface for Improving the Usability of a Statistical Disclosure Control Tool

Data sets often contain personal data that are not needed for analysis. Statistical Disclosure Control (SDC) is a personal data minimizing technology to reduce personal data in a data set while maintaining the utility of the data set at an acceptable level. SDC tools usage lags due to the complexity encountered by users. The aim of the research...

Perceived usefulness, ease of use and user acceptance of blockchain technology for digital transactions–insights from user-generated content on Twitter

Although blockchain has attracted a great deal of attention from academia and industry there is a lack of studies on acceptance drivers. This study explores blockchain acceptance by mining the collective intelligence of users on Twitter. It maps blockchain user acceptance drivers to technology acceptance constructs. The analysis shows that...

Diffusion of blockchain technology: Insights from academic literature and social media analytics

Purpose: Although blockchain is often discussed, its actual diffusion seems to be varying for different industries. The purpose of this paper is to explore the blockchain technology diffusion in different industries through a combination of academic literature and social media (Twitter). Design/methodology/approach: The insights derived from...

Moving beyond Smart Cities: Digital Nations for Social Innovation & Sustainability

The next step after smart cities is the creation of digital or smart nations. A digital nation requires a national transformation across diverse institutions including the urban and rural areas of a society. Besides diverse social innovation initiatives, sustainability is a key aspect, so that rather than greenfield projects, long-term...