Business Process Quality Computation: Computing Non-Functional Requirements to Improve Business Processes

Business process modelling is an important part of system design. When designing or redesigning a business process, stakeholders specify, negotiate, and agree on business requirements to be satisfied, including non-functional requirements that concern the quality of the business process. This thesis addresses the question of how to specify and...

Ontology for quality specification in requirements engineering

The field of Requirements Engineering (RE) is arguably one of the most crucial areas in the development of systems in support of organisational structures and processes. Eliciting, negotiating, analysing and validating are RE processes that rely on appropriate abstraction mechanisms. This paper focuses on a specific modelling approach, that of...

Business Process Modelling for Measuring Quality

Business process modelling languages facilitate presentation, communication and analysis of business processes with different stakeholders. This paper proposes an approach that drives specification and measurement of quality requirements and in doing so relies on business process models as representations of business processes. The approach is...