Conversational AI in the context of setting up a project brief: Creating a conversational AI tool for self-evaluating and improving the quality of inter-organisational design briefings.

The In-House Creative Studio faces a significant challenge due to an increasing workload among its team of creatives, which includes visual designers, concept creators, copywriters, producers, photographers, and project/event managers. This team may only experience slight expansion, despite the growing demand for campaign and event materials...

ContextBot: Improving Response Consistency in Crowd-Powered Conversational Systems

Crowd-powered conversational systems (CPCS) solicit the wisdom of crowds to quickly respond to on-demand users' needs. The very factors that make this a viable solution ---such as the availability of diverse crowd workers on-demand--- also lead to great challenges. The ever-changing pool of online workers powering conversations with individual...

Conversational interfaces for search as learning

Searching the web to learn new things or gain knowledge has become a common activity. Recent advances in conversational user interfaces have led to a new research opportunity - that of analyzing the potential of conversational interfaces in improving the effectiveness of search as learning (SAL). Addressing this knowledge gap, in this...

Improving Worker Engagement Through Conversational Microtask Crowdsourcing

The rise in popularity of conversational agents has enabled humans to interact with machines more naturally. Recent work has shown that crowd workers in microtask marketplaces can complete a variety of human intelligence tasks (HITs) using conversational interfaces with similar output quality compared to the traditional Web interfaces. In...

Towards Memorable Information Retrieval

Information overload is a problem many of us can relate to nowadays. The deluge of user generated content on the Internet, and the easy accessibility to a vast amount of data compounds the problem of remembering and retaining information that is consumed. To make information consumed more memorable, strategies such as note-taking have been found...

TickTalkTurk: Conversational crowdsourcing made easy

This demo presents TickTalkTurk, a tool that can assist task requesters in quickly deploying crowdsourcing tasks in a customizable conversational worker interface. The conversational worker interface can convey task instructions, deploy microtasks, and gather worker input in a dialogue-based workflow. The interface is implemented as a Web...

Design and Development of a Physical and a Virtual Embodied Conversational Agent for Social Support of Older Adults

Populations in developed societies show an increasingly higher life expectancy across the globe. To support older adults to live longer and healthier lives in the familiar surroundings of their homes, technological developments, such as robots and avatars, have a great potential. To investigate long-term interactions between older adults and a ...