Measuring Product-Related Stigma in Design

Abstract: Many medical and assistive devices are experienced as unpleasant and uncomfortable. On top of their discomfort, product users may also experience social<br/>unease. We label this process “product-related stigma” (PRS). This paper presents two measuring techniques that aim to objectively assess the<br/>‘degree’ of PRS that is ‘attached’...

Product Stigmaticity: Understanding, Measuring and Managing Product-Related Stigma

Stigma-free Product Design. Many of the products intended to relieve us from discomforting or unsafe situations and many medical and assistive devices are experienced as unpleasant and uncomfortable. On top of their discomfort, product users may also experience social unease from the people around them. Just like people may be rejected because...