Beyond the photocopy machine: Document delivery in a hybrid library environment

Document delivery bridges the gap between where the customer is and where the document is. Libraries have to offer user-friendly access to hybrid collections, and design and implement document delivery mechanisms from paper originals to provide a seamless integration between delivery from electronic and paper articles. Apart from improved...

On-line vs DC-ROM delivery of information

Considers the use of new technologies in library information delivery systems. Discusses the virtues of paper, CD-ROM, and online media in terms of accessibility, timeliness, compactness, searchability, preservability, authenticity, and appearance, as well as end user benefit. Surmises that information is a means to an end to the end user, who...