An open platform centric approach for scalable government service delivery to the poor: The Aadhaar case

The efficient delivery of government services to the poor, or Bottom of the Pyramid (BOP), faces many challenges. While a core problem is the lack of scalability, that could be solved by the rapid proliferation of platforms and associated ecosystems. Existing research involving platforms focus on modularity, openness, ecosystem leadership and...

The Governance of Risks in Ridesharing: A Revelatory Case from Singapore

Recently we have witnessed the worldwide adoption of many different types of innovative technologies, such as crowdsourcing, ridesharing, open and big data, aiming at delivering public services more efficiently and effectively. Among them, ridesharing has received substantial attention from decision-makers around the world. Because of the...

A narrative method for learning from innovative coastal projects – Biographies of the Sand Engine

The cyclic nature of integrated coastal management embodies a learning-based approach. Pilot projects in particular have an explicit learning objective. Whereas learning from (changing) physical aspects is often part of the monitoring and evaluation phase within the ICM cycle, learning from the experiences of people is not structurally...