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Valk, Frederique (author)Customer experience (CX) is becoming increasingly important for companies in the financial sector. Digital engagement accelerated due to the pandemic, resulting in a higher demand for optimized digital customer experiences and user-friendly IT systems. Companies in the financial sector have to keep up with the digital transformation and bring...master thesis 2023
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Kemerink, Renk (author)Construction resource management in the Netherlands is causing environmental concerns due to a high demand for infrastructure maintenance and carbon/nitrogen emissions. Insufficient optimization of resource management between projects results in more traffic and higher energy demand, but measures such as linking projects, program management, and...master thesis 2023
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Jansen, B.A. (author), Kadenko, N.I. (author), Broeders, Dennis (author), van Eeten, M.J.G. (author), Borgolte, K. (author), Fiebig, T. (author)In just a few years, the issue of “digital sovereignty” has emerged as an important security issue for governments across the globe, reflecting a growing unease about the security risks associated with government services that depend on foreign service providers for digital infrastructure and traffic routing. This work investigates to which...journal article 2023
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Barekas, Apostolis (author)The current research stems from the motivation of reducing the information loss that asset managers face in the operation & maintenance phase of the project. Most of the public infrastructure assets’ condition nowadays deteriorate due to ageing and municipalities confront challenges to manage their portfolios effectively by adopting...master thesis 2022
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Maatje, Eline (author)Increasing energy usage and environmental concerns force us to look into green innovation. Organizations need to become more sustainable in every aspect to stay relevant. To minimize a company’s carbon footprint, IT should also be included in the sustainability strategy. Therefore, greening IT is and will continue to be a necessity, not an...master thesis 2022
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- Duran, J.M. (author), Jongsma, Karin Rolanda (author) journal article 2021
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Duran, J.M. (author), Jongsma, Karin Rolanda (author)The use of black box algorithms in medicine has raised scholarly concerns due to their opaqueness and lack of trustworthiness. Concerns about potential bias, accountability and responsibility, patient autonomy and compromised trust transpire with black box algorithms. These worries connect epistemic concerns with normative issues. In this paper,...journal article 2021
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KALPOE, RUCHIKA (author)This research aims to identify what the customers’ acceptance is regarding various technological alternatives designed to prevent unnecessary apparel returns within the context of apparel e-commerce. This is done by applying a more qualitative approach and operationalization of the Technology Acceptance Model (TAM), whereby less data is required...master thesis 2020
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Chan, P.W.C. (author)The fourth industrial revolution (Industry 4.0) is poised to transform the architecture, engineering and construction (AEC) sector from a project-based industry to a market-based industrialised process. Yet, its (s)low uptake can be attributed to the current emphasis on technological adoption. In this briefing note, it is argued that ignoring...journal article 2020
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de Vos, D.W. (author), van Ham, M. (author), Meijers, E.J. (author)Teleworking may increase the willingness to accept a longer commute. This paper presents new evidence of the effect of teleworking on the length of commutes. We use novel panel data from the Netherlands, for the years 2008-2018, and find stronger effects compared to studies that use older data. Between 2008 and 2018 however, the effect was...working paper 2019
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de Vos, D.W. (author), Meijers, E.J. (author)This paper addresses the interaction between information technology (IT) and agglomeration. The literature distinguishes two types of interactions, namely a substitution effect and a complementarity effect. We conceptualise a third effect, namely a ‘spillover’ mechanism, by which IT allows places in close proximity of large cities to ‘borrow...journal article 2019
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Bronkhorst, Jeroen (author), Schaveling, Jaap (author), Janssen, M.F.W.H.A. (author)Based on a survey (N = 248 business managers) this study confirms that different types of innovation in IT products have a direct positive impact on IT firms’ business performance. The commoditization level of IT markets acts as a moderator dampening this positive relationship. This implies that IT firms should take existing commoditization...journal article 2019
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de Vos, D.W. (author), Meijers, E.J. (author)Over the past two decades, research in regional science has paid considerable attention to the benefits of urban density and proximity, even though there has been tremendous progress within the same period in technologies that ease the friction of distance (e.g. mobile communication, high-speed internet). Many scholars argue that in spite of...journal article 2019
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Pandarahally Venugopal, Jayanth (author)The increasing awareness towards environmental protection demands industries to enact viable solutions in their operations, one such example is the introduction of the concept of “Green Supply chain management” in supply chain operations. The supply chain process operates as a link connecting firms and industries to deliver a product or service...master thesis 2018
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Müller, Sven Christian (author), Georg, Hanno (author), Nutaro, James J. (author), Widl, Edmund (author), Deng, Yi (author), Palensky, P. (author), Awais, Muhammad U. (author), Chenine, Moustafa (author), Küch, Markus (author), Stifter, Matthias (author), Lin, Hua (author)With the transition towards a smart grid, the power system has become strongly intertwined with the information and communication technology (ICT) infrastructure. The interdependency of both domains requires a combined analysis of physical and ICT processes, but simulating these together is a major challenge due to the fundamentally different...journal article 2018
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Pieters, W. (author)In the public debate, social implications of information technology are mainly seen through the privacy lens. Impact assessments of information technology are also often limited to privacy impact assessments, which are focused on individual rights and well-being, as opposed to the social environment. In this article, I argue that this...journal article 2017
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Altamirano, Monica A. (author), van Beers, Cees (author)This paper examines frugal innovations as processes, products and systems that affect the resource constraints that are typical for many developing countries. The focus is on the impacts of mobile phone technology-induced frugal innovations’ on the resource constraints and how these influence productivity, public services provision and...journal article 2017
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de Kroon, M.O. (author)This report discusses challenges that can emerge when implementing innovations at organizations. As the conducted case study showed, many variables come into play when implementing new technology. Specific within IT is the implementation complexity at the back-end; large new software applications often need to be embedded into the existing IT...master thesis 2016
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- Kranendonk, R.P. (author) master thesis 2016
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Guédon, A.C.P. (author), Wauben, L.S.G.L. (author), Van der Eijk, A.C. (author), Vernooij, A.S.N. (author), Meeuwsen, F.C. (author), Van der Elst, M. (author), Hoeijmans, V. (author), Dankelman, J. (author), Van den Dobbelsteen, J.J. (author)Background Unavailability of instruments is recognised to cause delays and stress in the operating room, which can lead to additional risks for the patients. The aim was to provide an overview of the hazards in the entire delivery process of surgical instruments and to provide insight into how Information Technology (IT) could support this...journal article 2015
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