A Conversational User Interface for Instructional Maintenance Reports

Maintaining a complex system, such as a modern production line, is a knowledge-intensive task. Many firms use maintenance reports as a decision support tool. However, reports are often poor quality and tedious to compile. A Conversational User Interface (CUI) could streamline the reporting process by validating the user's input, eliciting...

Collaborate to learn and learn to collaborate: a case of exploitative learning in the inter-organizational project

Purpose: Management of inter-organizational projects focuses on the collective benefits of a group of organizations on a shared activity for a limited period and the coordination among them. However, how learning is facilitated in the inter-organizational project remains under-developed in the literature. Design/methodology/approach: This...

An inquiry into gaming simulations for decision making: From design to knowledge management

GAMING simulations (games) have been closely relatedwith systems, and particularly with systems characterised as being complex. There is a long history on the evolution of systems from simply technical and social, to socio-technical (STS) and all the way to complex (adaptive) systems (CAS). Within this ever-increasing complexity, an important...

CAPTURING CONFIGURATION RATIONALE IN COMPLEX SHIP DESIGN: METHODOLOGY & TEST CASE RESULTS

Knowledge work and communication challenges in networked enterprises

A modern enterprise is a heavily wired and networked socio-technical system where multiple components play in symphony to yield a competitive position in the ear of digital economy. While the underling communication and interaction systems facilitate knowledge workers to carry out the enterprise mission and furnish service to the society, there...

Final report on knowledge sharing in Delft Cluster communities of practice