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Beekman, A.Q. (author)Royal Haskoning BM (healthcare department at Hoofddorp)* operates actively in the healthcare market, designing and consulting within care housing projects. Anticipating changes in the healthcare sector, Royal Haskoning foresees a strategic value that could profit the contractor by involving hospital stakeholders (employees, visitors and patients...master thesis 2008
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Stappers, P.J. (author), Hoffman, R.R. (author)In one of the earlier essays in this department, we discussed a number of acronyms all having to do with system design, and all having the form "x-centered design." The purpose of that essay was to demonstrate a broad framework within which to understand human-centered computing (HCC), and also to show the various convergences and divergences of...journal article 2009
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Sukirman, E. (author)There are two aims in this project. The first is to redesign product with great User Experience (UX). The second aim is to gain knowledge on how the company can shift their innovation process from technology push to market pull strategy thus becoming a customer-centric organization. Both aims challenge a designer in CREATING PRODUCT PEOPLE LOVE...master thesis 2010
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Van der Sloot, M.R. (author)900.000 visitors go to Schiphol every year to see and experience this man-made marvel. These visitors do not come to the airport to travel nor to pick up or say goodbye to friends and relatives. These visitors are solely there to have a nice day out; do some shopping, look at the airplanes and get something to eat. Schiphol wishes to provide a...master thesis 2010
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Papantoniou, L. (author), De Jong, A.M. (author), Crul, M.R.M. (author), Geelen, D.V. (author), Van Lieshout, M. (author)Industrial designers are used to applying their skills to modify or change user’s behaviour, inducing attributes to the product to empower/inhibit the use into a certain direction (e.g. scripts). These approaches might bring the desired results, and modify behaviour to one that favors sustainability. Such approaches, however, have a major defect...conference paper 2010
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Papantoniou, L. (author), De Jong, A. (author), Crul, M. (author), Geelen, D. (author), Van Lieshout, M. (author)Industrial designers are used to applying their skills to modify or change users behaviour, inducing attributes to the product to empower/inhibit the use into a certain direction (e.g. scripts). These approaches might bring the desired results, and modify behaviour to one that favors sustainability. Such approaches, however, have a major defect...conference paper 2010
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Heinrichs, R. (author)This thesis presents the research on designing a decision support system for designing communication strategies. The importance of this topic comes from the idea that more academic knowledge from social sciences could be used in designing communication strategies. However, often those strategies are not designed by scholars. Therefore a way must...master thesis 2011
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Kwon, O. (author)This report documents the thesis project co-designing a mobile service that creates a supportive on-line community for the homeless in London. The project was performed from March to November 2011, six months in London for developing the service and two months in Delft for reflecting on the activities and writing. The thesis project was hosted...master thesis 2011
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Pommeranz, A. (author)Taking major life decisions, e.g. what career to follow, is difficult and sometimes emotional. One has to find out what exactly one wants, consider the long-term consequences of the decisions and be empathetic for loved ones affected by the decisions. Decision making also deals with establishing and browsing a vast number of alternatives and...doctoral thesis 2012
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Bier, H.H. (author)Distributed, networked, electronically tagged, interactive devices are increasingly incorporated into the physical envi-ronment blurring progressively the boundary between physical and virtual space. This changing relationship between physical and virtual implies not only a change in the operation and use of buildings but also a change in their...journal article 2012
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Kooper, R.E. (author)Nurses who work in care and nursing homes have to work hard. They have to fit a lot of tasks within a relatively short period of time, which makes them experience a high workload. In addition, it can have a harmful effect on the clients if the nurses who take care of them are in a hurry. The aim of this thesis is to investigate how an ICT...master thesis 2013
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- Jaskiewicz, T. (author) doctoral thesis 2013
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De Vries, P. (author), Hennis, T.A. (author)The reAct project described in this paper is an innovative learning approach developed and used to remotivate the disengaged from education and learning to connect to lifelong learning practices. These youngsters constitute a considerable social problem in Europe and the aim of the project is to find ways to recover the intrinsic motivation to...journal article 2013
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Ülgen, U. (author)Negotiation is an important aspect of life. Especially interest based multi issue negotiation proved to generate better results for all the parties that are involved. Despite its importance, many people are not effective in negotiation. Therefore Negotiation Support Systems (NSS) are designed to aid users. The Pocket Negotiator (PN) is an...master thesis 2013
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Stembert, N. (author), Mulder, I.J. (author)In the past years, governments have recognized the potential of interactive technology to bridge the gap with citizens. The right tools and guidance could enhance citizenship and enable co-creation between citizens and (local) governments. However, this opportunity does not automatically lead to a participatory practice. In the current article,...conference paper 2013
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Muryani, M. (author)Social innovation is a term used describe the process of designing and developing creative solutions to address the pressing unmet social needs. Kennisland is among a few organizations who does social innovation in its scope of work. Kennisland needs to showcase the results of their social innovation to tell the public about the benefits of...master thesis 2013
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Van Doorn, F.A.P. (author), Gielen, M.A. (author), Stappers, P.J. (author)The role of users in design is diversifying and increasing. Besides product evaluations and idea-generation sessions, users can collaborate in research that aims to find requirements for design by acting as researchers themselves. Earlier studies have addressed a variety of reasons why giving users the role of co-researcher makes sense: users...conference paper 2013
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Vardouli, T. (author)In this paper I identify the infrastructure model as the predominant approach to computationally mediated participatory design from the 1960s until the present, and discuss its history, conceptual underpinnings, and limitations. As case studies for this analysis, I use the French-based architect Yona Friedmans and the MIT Architecture Machine...conference paper 2013
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Tompson, T. (author), Haeusler, M.H. (author)Public transport interchanges often involve several stakeholders for planning and decision-making. As a result complexity leads to inefficient processes, leading to indecision, disruption, or costly delays. Consequently, the paper focuses on the application of tools for navigation and prioritization of opportunities in the need finding, fuzzy...conference paper 2013
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Ruiz Arias, C.L. (author)XYZ Corporation is a Healthcare business. They have as main product a health management system that aims at supporting hospitals in process integration and control, information management, and decision-making. Previous research at the company found that end users are frustrated because they cannot leverage its full potential due to its complex...master thesis 2014