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Salmi, Salim (author), Mérelle, Saskia (author), Brinkman, W.P. (author)Background: The working environment of a suicide prevention helpline requires high emotional and cognitive awareness from chat counselors. A shared opinion among counselors is that as a chat conversation becomes more difficult, it takes more effort and a longer amount of time to compose a response, which, in turn, can lead to writer's block....journal article 2021