Access denied? Digital inequality in transport services

Digitalisation in transport services offers many benefits for travellers. However, not everyone is willing or able to follow the new, more or less formal requirements digitalisation has brought along. Existing reviews on the intersection between Information and Communication Technologies (ICTs) and mobility cover a range of vantage points,...

Does ride-sourcing absorb the demand for car and public transport in Amsterdam?

The emergence of innovative mobility services, is changing the way people travel in urban areas. Such systems offer on-demand service (door-To-door or stop-To-stop, individual or shared) to passengers. In addition to providing flexible services to passengers, past studies suggested that such services could effectively absorb the demand for...

OV-betalen for international travellers

This study presents the development of a future vision and service proposition to improve the experience of international travellers when using public transportation in the Netherlands in a user-centred way. The focus is set on international travellers, who arrive at an airport in the Netherlands. Purchasing public transportation tickets in the...

Data driven enhancement of public transport planning and operations: Service reliability improvements and ridership predictions

Automatic Vehicle Location (AVL) and smartcard data are of great value in planning, design and operations of public transport. We developed a transport demand model, which utilizes smartcard data for overall and what-if analyses, by converting these data into passengers per line and OD-matrixes and allowing network changes on top of a base...

Data driven improvements in public transport: The Dutch example

Due to reduced budgets, higher political expectations and increasing competition between operators, there is growing pressure on public transport companies and authorities to improve their operational efficiency. It is thus of utter importance for them to be able to identify inefficiencies, bottlenecks and potentials in their public transport...

Optimizing public transport planning and operations using automatic vehicle location data: The Dutch example

There is a growing pressure on urban public transport companies and authorities to improve efficiency, stemming from reduced budgets, political expectations and competition between operators. In order to find inefficiencies, bottlenecks and potentials in the public transport service, it is useful to learn from recorded operational data. We first...