Can privacy concerns for insurance of connected cars be compensated?

Internet-of-things technologies enable service providers such as insurance companies to collect vast amounts of privacy-sensitive data on car drivers. This paper studies whether and how privacy concerns of car owners can be compensated by offering monetary benefits. We study the case of usage based car insurance services for which the insurance...

Preferences in data usage and the relation to the use of mobile applications

Governance of smart living service platforms: State-ofthe-art and the need for collective action

Today’s smart home concepts are no longer limited to home automation, but increasingly involve smart health, energy, security and entertainment services. Such smart living services are typically offered through sector-specific service platforms that are rarely interoperable and not fully standardized. As a result, an overwhelming variety of...

Governing mobile service innovation in co-evolving value networks

Mobile service innovation requires a broad set of resources and capabilities that are not controlled by one single actor. Equipment manufacturers, operators, content providers and application developers have to work together in so-called value networks in order to develop and offer services to end-users. There is serious debate as to how the...