On Designing Smart Agents for Service Provisioning in Blockchain-Powered Systems

Service provisioning systems assign users to service providers according to allocation criteria that strike an optimal trade-off between users' Quality of Experience (QoE) and the operation cost endured by providers. These systems have been leveraging Smart Contracts (SCs) to add trust and transparency to their criteria. However, deploying...

Design for customer engagement in the transition to a circular economy: A case study in Senseo coffee machines

This report is a graduation thesis for the master Integrated Product Design at the Delft University of Technology. Carried out in collaboration with Philips Design in the Netherlands. The project is about how to engage consumers in the transition from a linear towards a circular economy in which we make more efficient use of materials and...

Beyond Illumination and back: The use of the Internet of Things in the design of circular supermarket lighting

The effects of the linear economy on our environment are becoming more visible every day. Governments act by introducing sustainability related laws and legislation, stimulating companies to make their products ready for a circular economy. This project aimed at using the benefits of the Internet of Things to design a circular supermarket...

How IoT can improve the ambulance service in the Netherlands

This thesis answers the question ‘how can VodafoneZiggo improve the ambulance services with IoT in the Netherlands?’. Three subquestions are answered in to finally find the answer to this main question. <br/><br/>Emergency services often arrive too late. Only one out of three ambulances succeeds in meeting the standard. The arrival time depends...