- document
-
de Medeiros, Janine Fleith (author), Marcon, Arthur (author), Ribeiro, Jose Luis Duarte (author), Quist, J.N. (author), D'Agostin, Andressa (author)The COVID-19 pandemic is expected to widely change how consumers evaluate market offerings. In this research, we identified consumers’ emotions on the adoption of use-oriented Product-Service-Systems (PSS) and the effect of COVID-19 on such emotions using pre- and amid-COVID-19 samples. The results indicate that positive emotions are...journal article 2021