Soft usability problems with consumer electronics: The interaction between user characteristics and usability

The design for usability project: Practice-oriented research for user-centred product design

Anticipating soft problems with consumer electronic products

Design for usability; Practice-oriented research for user-centered product design

Product profile to reduce consumer dissatisfaction in term of soft usability problem and demographical factors: An exploratory study

Who are the people that experience soft usability problems?

Usability problems: the influence of user diversity

"Soft" problems with consumer electronics and the influence of user characteristics

User profiles based on soft usability problems in consumer electronic products

A building block approach for the design of statically balanced compliant mechanisms

Usability and 'soft problems'; a conceptual framework tested practice

The correlation between soft problems and users

Soft problems in using consumer electronic

The impact of cultural diversity on the design and usability of consumer products

Exploring the influence of culture in consumer electronic products

Exploring interaction between artefacts and culture for future product design