This thesis covers the research of a new methodology that is able to create crowd management measures for hubs that are under (re)construction where business is performed as usual. The methodology contains the steps required to perform a case analysis and use the information gathered to create and deliver practicle, feasible and efficient crowd management measures. This report covers the results of: a literature study, feedback by unstructured interviews, defined methodology based on the principles of product design, case study results of the methodology application performed at Rotterdam The Hague Airport and, assessment of the created methodology and delivered crowd management measures.