Ashlee Milton
Please Note
9 records found
1
Into the Unknown
Exploration of Search Engines' Responses to Users with Depression and Anxiety
Researchers worldwide have explored the behavioral nuances that emerge from interactions of individuals afflicted by mental health disorders (MHD) with persuasive technologies, mainly social media. Yet, there is a gap in the analysis pertaining to a persuasive technology that is part of their everyday lives: web search engines (SE). Each day, users with MHD embark on information seeking journeys using popular SE, like Google or Bing. Every step of the search process for better or worse has the potential to influence a searcher's mindset. In this work, we empirically investigate what subliminal stimulus SE present to these vulnerable individuals during their searches. For this, we use synthetic queries to produce associated query suggestions and search engine results pages. Then we infer the subliminal stimulus present in text from SE, i.e., query suggestions, snippets, and web resources. Findings from our empirical analysis reveal that the subliminal stimulus displayed by SE at different stages of the information seeking process differ between MHD searchers and our control group composed of "average"SE users. Outcomes from this work showcase open problems related to query suggestions, search engine result pages, and ranking that the information retrieval community needs to address so that SE can better support individuals with MHD.
Supercalifragilisticexpialidocious
Why Using the “Right” Readability Formula in Children’s Web Search Matters
Readability is a core component of information retrieval (IR) tools as the complexity of a resource directly affects its relevance: a resource is only of use if the user can comprehend it. Even so, the link between readability and IR is often overlooked. As a step towards advancing knowledge on the influence of readability on IR, we focus on Web search for children. We explore how traditional formulas–which are simple, efficient, and portable–fare when applied to estimating the readability of Web resources for children written in English. We then present a formula well-suited for readability estimation of child-friendly Web resources. Lastly, we empirically show that readability can sway children’s information access. Outcomes from this work reveal that: (i) for Web resources targeting children, a simple formula suffices as long as it considers contemporary terminology and audience requirements, and (ii) instead of turning to Flesch-Kincaid–a popular formula–the use of the “right” formula can shape Web search tools to best serve children. The work we present herein builds on three pillars: Audience, Application, and Expertise. It serves as a blueprint to place readability estimation methods that best apply to and inform IR applications serving varied audiences.
Baby shark to Barracuda
Analyzing children's music listening behavior
Music is an important part of childhood development, with online music listening platforms being a significant channel by which children consume music. Children's offline music listening behavior has been heavily researched, yet relatively few studies explore how their behavior manifests online. In this paper, we use data from LastFM 1 Billion and the Spotify API to explore online music listening behavior of children, ages 6-17, using education levels as lenses for our analysis. Understanding the music listening behavior of children can be used to inform the future design of recommender systems.
"don't Judge a Book by its Cover"
Exploring Book Traits Children Favor
We present the preliminary exploration we conducted to identify traits that can influence children's preferences in books. Findings offer insights for the design of recommender algorithms that would look beyond patterns inferred from traditional user-system interactions (e.g., ratings) for recommendation purposes, since when it comes to children such data is rarely, if at all, available.
Popular search engines (SE) favored by children are optimized neither to respond to their search behavior and abilities, nor retrieve resources that align with classroom standards. Further, attempts to adapt SE to support children's inquiries have been one-dimensional, e.g., satisfy users' reading skills or search expertise. To ease the process of locating resources relevant to children in the classroom, we introduce KORSCE, a ranking strategy designed to complement the functionality of existing SE. KORSCE employs a multi-objective approach to re-rank resources retrieved by popular SE to fit a specific target audience and setting based on varied criteria: appropriateness, readability, objectivity, and curriculum-alignment. Experimental results and insights from an expert appraiser showcase KORSCE'S ability to prioritize resources that assist children's information-seeking activities at school.
Purpose: The purpose of this paper is to examine strengths and limitations that search engines (SEs) exhibit when responding to web search queries associated with the grade school curriculum Design/methodology/approach: The authors employed a simulation-based experimental approach to conduct an in-depth empirical examination of SEs and used web search queries that capture information needs in different search scenarios. Findings: Outcomes from this study highlight that child-oriented SEs are more effective than traditional ones when filtering inappropriate resources, but often fail to retrieve educational materials. All SEs examined offered resources at reading levels higher than that of the target audience and often prioritized resources with popular top-level domain (e.g. “.com”). Practical implications: Findings have implications for human intervention, search literacy in schools, and the enhancement of existing SEs. Results shed light on the impact on children’s education that result from introducing misconception about SEs when these tools either retrieve no results or offer irrelevant resources, in response to web search queries pertinent to the grade school curriculum. Originality/value: The authors examined child-oriented and popular SEs retrieval of resources aligning with task objectives and user capabilities–resources that match user reading skills, do not contain hate-speech and sexually-explicit content, are non-opinionated, and are curriculum-relevant. Findings identified limitations of existing SEs (both directly or indirectly supporting young users) and demonstrate the need to improve SE filtering and ranking algorithms.
What snippets feel
Depression, search, and snippets
Mental health disorders (MHD) is a rising, yet stigmatized, topic in the United States. Individuals suffering from MHD are slowing starting to overcome this stigma by discussing how technology affects them. Researchers have explored behavioral nuances that emerge from interactions of individuals affected by MHD with persuasive technologies, mainly social media. Yet, there is a gap in the analysis pertaining to search engines, another persuasive technology, which is part of their everyday lives. In this paper, we report the results of an initial exploratory analysis conducted to understand the sentiment/emotion profiles of search engines handling the information needs of searchers with MHD.
StoryTime
Eliciting preferences from children for book recommendations
We present StoryTime, a book recommender for children. Our web-based recommender is co-designed with children and uses images to elicit their preferences. By building on existing solutions related to both visual interfaces and book recommendation strategies for children, StoryTime can generate suggestions without historical data or adult guidance. We discuss the benefts of StoryTime as a starting point for further research exploring the cold start problem, incorporating historical data, and needs related to children as a complex audience to enhance the recommendation process.
Here, there, and everywhere
Building a scaffolding for children’s learning through recommendations
Reading and literacy are on the decline among children. This is compounded by the fact that children have trouble with the discovery of resources that are appropriate, diverse, and appealing. With technology becoming an evermore presence in children’s lives, tools that can minimize choice overload and ease access to online resources become a must. A powerful but underutilized tool in regards to children that could assist in this situation is a recommender system (RS). We posit that RS could be used to impact children’s learning, using them to not only suggest what children might like but what they need in regards to learning. At the same time, if scoped inappropriately, outcomes from RS could be used to alter children’s outlook. The goal instead is to strive for RS that offer suggestions based off children’s evolving knowledge, preferences, reading level, etc., so that with the proper intervention from an expert-in-the-loop (e.g., parents/teachers) could impact not only children’s educational performance, but help them to reach the goal of learning to learn.