SC

S. Chethan Kumar

1 records found

Talking Like a Human: How Conversational Anthropomorphism Affects Self-Disclosure to Mental Health Chatbots

An Experimental Study on Human-like Chatbot Design and Question Sensitivity in Mental Health Contexts

AI-powered mental health chatbots offer scalable and accessible support, but their effectiveness hinges on users’ willingness to self-disclose—an outcome shaped by chatbot communication style and the sensitivity of the topic. While prior work has explored empathy and rapport, the ...