KC

Kenny K.N. Chow

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A strengths-based approach to technology-mediated reminiscence

Journal article (2023) - C. K.Bruce Wan, Cees J.P.M. de Bont, Paul Hekkert, Sebastian Filep, Kenny K.N. Chow
Reminiscing on memorable travel experiences is a common practice amongst many travellers. This study introduces positive psychology interventions – cultivation of character strengths and savouring strategies - to examine memorable and meaningful tourism experiences (MMEs). Although both interventions aim to increase well-being, little research has been conducted on their roles in enriching MMEs. MMEs are fundamental to understand as part of the travel reminiscence process. MMEs could be heightened by connecting tourists’ past experiences with their character strengths (capacities for ways of behaving). Savouring, on the other hand, facilitates the connections to places. The reminiscence process helps tourists gain self-knowledge and make well-being oriented choices in their future journeys. In so doing, this research study created an interactive strengths-based journal that facilitated tourists to incorporate their character strengths in their past MMEs. The narratives were structured to connect explicit experiential components, such as tourism activities, with implicit psychological factors, such as emotions, character strengths, and values. Data collection involved ten tourists of diverse nationalities who created 51 MME narratives. Participants were then invited to savour their strengths used, reflect on their narratives, and express their behavioural intentions for their next trip. Data analysis, using grouped frequency distributions, found that MMEs were associated with the moderate strengths rather than the signature (prominent) strengths of the participants, such as curiosity and gratitude. Appreciation of beauty and excellence was the most dominant strength observed. The findings showed participants preferred their future journeys to be congruent with their character strengths. Theoretical and practical implications for tourist experience research are outlined. ...
Journal article (2020) - C. K.Bruce Wan, Kenny K.N. Chow, Cees J.P.M. de Bont, Paul Hekkert
Personal technologies are widely used to capture the memorable and meaningful experiences travellers have during their journeys. These digital footprints serve as memorabilia for travellers to share and reminiscence about these special experiences. This study showcases an exploratory study of the creation of a travel diary from the traveller’s digital footprints to facilitate the expression of and reminiscences about memorable and meaningful moments. In this study, 15 participants were asked to share their memorable and meaningful travel experiences and were then instructed to use their photos and a set of prototyping tools to create a paper-based visual diary of their experiences. The goal of this study was to examine the process of creating a visual diary to understand the differences in how these experiences are recounted and the ways they are expressed. We used a Labovian approach to compare and contrast the participants’ oral narratives and visual diaries. As in comics studies, the visual diaries are analysed with respect to their spatio–temporal dimensions and the recurring patterns in these two narrative forms are discussed. Based on the results, recommendations are made regarding the future design of travel diary platforms. ...