The Energy transition is driving systemic changes in energy systems to reduce CO₂ emissions. The Local Inclusive Future Energy (LIFE) Project, a 'Living Lab' consortium, seeks to accelerate this transition in Amsterdam Zuidoost, by preventing energy congestion inclusively (LIFE p
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The Energy transition is driving systemic changes in energy systems to reduce CO₂ emissions. The Local Inclusive Future Energy (LIFE) Project, a 'Living Lab' consortium, seeks to accelerate this transition in Amsterdam Zuidoost, by preventing energy congestion inclusively (LIFE project, 2022). The complexity of the challenge requires multi-sector collaboration to develop urban innovations (Energielab Zuidoost, 2023, Parsons DESIS Lab, 2022).
Multi-actor collaboration is essential to develop and integrate new energy systems, evident in actors' interconnection in value networks and complex value propositions for integrating these product services (Weiller, C., & Neely, A., 2013). However, ecosystem collaboration comes with challenges, as each actor operates under different principles and seeks different benefits (Bos-de Vos, 2020). In this context, service designers face the challenge of developing methods and approaches to improve actors' capabilities in navigating systemic complexity, and translating abstract values into concrete actions (Sangiorgi, 2009, Vink, J., 2021, Bos-de Vos, 2020).
To address these issues, this thesis examines the LIFE project, employing both theoretical research and empirical data. One significant theoretical gap is the lack of tools for value modeling from an ecosystem perspective. Within the LIFE project, complex conversations regarding values emerge due to differing perceptions, leading to value misalignment, siloed ways of working, and intricate decision-making processes. The prevailing view of value focuses on unidirectional exchanges, lacking an ecosystem or systemic perspective of the project. Thus, a need arises for a tool that provides an ecosystem view and allows multiple stakeholders to engage in explicit value conversations.
To bridge this gap, this thesis introduces the 'value ecosystem canvas,' supporting collaborative networks in value ecosystem modeling. This 'project-centric' tool is designed for co-creation sessions, enabling actors to visually model value exchanges iteratively with the aid of a clear value guide (Bos-de Vos, 2020), exploring potential links between actors and concretizing value exchanges. Additionally, it facilitates an ecosystem understanding of how product-services add value to other actors and what value could be potentially exchanged (created and captured).
In conclusion, the value ecosystem canvas aims to foster effective collaboration, align values, and promote a shared understanding of value exchanges within the LIFE Project consortium and other urban innovation initiatives. By enabling a systemic view, the tool empowers collaborative networks to navigate complexity and contribute meaningfully to the ongoing systemic transitions.