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In ongoing and consecutive conversations with persons, a social robot has to determine which aspects to remember and how to address them in the conversation. In the health domain, important aspects concern the health-related goals, the experienced progress (expressed sentiment) and the ongoing motivation to pursue them. Despite the progress in speech technology and conversational agents, most social robots lack a memory for such experience sharing. This paper presents the design and evaluation of a conversational memory for personalized behavior change support conversations on healthy nutrition via memory-based motivational rephrasing. The main hypothesis is that referring to previous sessions improves motivation and goal attainment, particularly when references vary. In addition, the paper explores how far motivational rephrasing affects user's perception of the conversational agent (the virtual Furhat). An experiment with 79 participants was conducted via Zoom, consisting of three conversation sessions. The results showed a significant increase in participants' change in motivation when multiple references to previous sessions were provided.
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In ongoing and consecutive conversations with persons, a social robot has to determine which aspects to remember and how to address them in the conversation. In the health domain, important aspects concern the health-related goals, the experienced progress (expressed sentiment) and the ongoing motivation to pursue them. Despite the progress in speech technology and conversational agents, most social robots lack a memory for such experience sharing. This paper presents the design and evaluation of a conversational memory for personalized behavior change support conversations on healthy nutrition via memory-based motivational rephrasing. The main hypothesis is that referring to previous sessions improves motivation and goal attainment, particularly when references vary. In addition, the paper explores how far motivational rephrasing affects user's perception of the conversational agent (the virtual Furhat). An experiment with 79 participants was conducted via Zoom, consisting of three conversation sessions. The results showed a significant increase in participants' change in motivation when multiple references to previous sessions were provided.
How human-like do conversational robots need to look to enable long-term human-robot conversation? One essential aspect of long-term interaction is a human's ability to adapt to the varying degrees of a conversational partner's engagement and emotions. Prosodically, this can be achieved through (dis)entrainment. While speech-synthesis has been a limiting factor for many years, restrictions in this regard are increasingly mitigated. These advancements now emphasise the importance of studying the effect of robot embodiment on human entrainment. In this study, we conducted a between-subjects online human-robot interaction experiment in an educational use-case scenario where a tutor was either embodied through a human or a robot face. 43 English-speaking participants took part in the study for whom we analysed the degree of acoustic-prosodic entrainment to the human or robot face, respectively. We found that the degree of subjective and objective perception of anthropomorphism positively correlates with acoustic-prosodic entrainment.
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How human-like do conversational robots need to look to enable long-term human-robot conversation? One essential aspect of long-term interaction is a human's ability to adapt to the varying degrees of a conversational partner's engagement and emotions. Prosodically, this can be achieved through (dis)entrainment. While speech-synthesis has been a limiting factor for many years, restrictions in this regard are increasingly mitigated. These advancements now emphasise the importance of studying the effect of robot embodiment on human entrainment. In this study, we conducted a between-subjects online human-robot interaction experiment in an educational use-case scenario where a tutor was either embodied through a human or a robot face. 43 English-speaking participants took part in the study for whom we analysed the degree of acoustic-prosodic entrainment to the human or robot face, respectively. We found that the degree of subjective and objective perception of anthropomorphism positively correlates with acoustic-prosodic entrainment.
