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M.N. Yapar
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The global ageing population is increasing the demand for elderly care services, while care organisations continue to face challenges related to staff shortages, rising workloads, and growing care demands. Within this context, wearable assistance devices, commonly referred to as helping bells, play an important role in enabling residents to request support from caregivers. However, while these systems are effective in communicating requests, they often provide limited feedback after activation. As a result, residents may experience uncertainty regarding whether their request has been received and when assistance will arrive.
This graduation project was conducted in collaboration with Momo Medical and explored how the interaction of wearable assistance devices can be redesigned to provide reassuring feedback and encourage confidence in daily care. Rather than focusing solely on the technical functionality of the helping bell, the project investigated the broader emotional and practical experience surrounding assistance requests within elderly care environments.
A human-centred design approach was applied throughout the project. Through literature research, stakeholder interviews, observations, co-creation activities, and iterative prototyping, insights were gathered from residents, caregivers, and professionals within the care sector. The findings revealed that uncertainty during the waiting period after requesting assistance was one of the most prominent challenges residents experienced. In addition, opportunities were identified for reassurance, personalisation, wearability, and reducing the stigma associated with traditional helping bells.
These insights informed the development of MoBel, a personalised assistance ecosystem designed to support residents before, during, and after requesting help. The concept combines a redesigned wearable helping bell with multimodal reassurance feedback, including visual, haptic, and optional spoken feedback through the existing Lizzy communication system. Furthermore, MoBel introduces personalised reassurance settings and multiple wearing configurations, allowing residents to adapt the device’s interaction and appearance to their individual preferences.
The final concept demonstrates how meaningful improvements within elderly care can be achieved by redesigning existing interactions rather than introducing entirely new technologies. By combining reassurance, personalisation, and integration with existing care infrastructure, MoBel aims to transform the helping bell from a simple request device into a more supportive communication tool. Although further validation and development are required before implementation, the project highlights the potential of reassurance-centred design to improve the everyday experiences of residents within elderly care environments. ...
This graduation project was conducted in collaboration with Momo Medical and explored how the interaction of wearable assistance devices can be redesigned to provide reassuring feedback and encourage confidence in daily care. Rather than focusing solely on the technical functionality of the helping bell, the project investigated the broader emotional and practical experience surrounding assistance requests within elderly care environments.
A human-centred design approach was applied throughout the project. Through literature research, stakeholder interviews, observations, co-creation activities, and iterative prototyping, insights were gathered from residents, caregivers, and professionals within the care sector. The findings revealed that uncertainty during the waiting period after requesting assistance was one of the most prominent challenges residents experienced. In addition, opportunities were identified for reassurance, personalisation, wearability, and reducing the stigma associated with traditional helping bells.
These insights informed the development of MoBel, a personalised assistance ecosystem designed to support residents before, during, and after requesting help. The concept combines a redesigned wearable helping bell with multimodal reassurance feedback, including visual, haptic, and optional spoken feedback through the existing Lizzy communication system. Furthermore, MoBel introduces personalised reassurance settings and multiple wearing configurations, allowing residents to adapt the device’s interaction and appearance to their individual preferences.
The final concept demonstrates how meaningful improvements within elderly care can be achieved by redesigning existing interactions rather than introducing entirely new technologies. By combining reassurance, personalisation, and integration with existing care infrastructure, MoBel aims to transform the helping bell from a simple request device into a more supportive communication tool. Although further validation and development are required before implementation, the project highlights the potential of reassurance-centred design to improve the everyday experiences of residents within elderly care environments. ...
The global ageing population is increasing the demand for elderly care services, while care organisations continue to face challenges related to staff shortages, rising workloads, and growing care demands. Within this context, wearable assistance devices, commonly referred to as helping bells, play an important role in enabling residents to request support from caregivers. However, while these systems are effective in communicating requests, they often provide limited feedback after activation. As a result, residents may experience uncertainty regarding whether their request has been received and when assistance will arrive.
This graduation project was conducted in collaboration with Momo Medical and explored how the interaction of wearable assistance devices can be redesigned to provide reassuring feedback and encourage confidence in daily care. Rather than focusing solely on the technical functionality of the helping bell, the project investigated the broader emotional and practical experience surrounding assistance requests within elderly care environments.
A human-centred design approach was applied throughout the project. Through literature research, stakeholder interviews, observations, co-creation activities, and iterative prototyping, insights were gathered from residents, caregivers, and professionals within the care sector. The findings revealed that uncertainty during the waiting period after requesting assistance was one of the most prominent challenges residents experienced. In addition, opportunities were identified for reassurance, personalisation, wearability, and reducing the stigma associated with traditional helping bells.
These insights informed the development of MoBel, a personalised assistance ecosystem designed to support residents before, during, and after requesting help. The concept combines a redesigned wearable helping bell with multimodal reassurance feedback, including visual, haptic, and optional spoken feedback through the existing Lizzy communication system. Furthermore, MoBel introduces personalised reassurance settings and multiple wearing configurations, allowing residents to adapt the device’s interaction and appearance to their individual preferences.
The final concept demonstrates how meaningful improvements within elderly care can be achieved by redesigning existing interactions rather than introducing entirely new technologies. By combining reassurance, personalisation, and integration with existing care infrastructure, MoBel aims to transform the helping bell from a simple request device into a more supportive communication tool. Although further validation and development are required before implementation, the project highlights the potential of reassurance-centred design to improve the everyday experiences of residents within elderly care environments.
This graduation project was conducted in collaboration with Momo Medical and explored how the interaction of wearable assistance devices can be redesigned to provide reassuring feedback and encourage confidence in daily care. Rather than focusing solely on the technical functionality of the helping bell, the project investigated the broader emotional and practical experience surrounding assistance requests within elderly care environments.
A human-centred design approach was applied throughout the project. Through literature research, stakeholder interviews, observations, co-creation activities, and iterative prototyping, insights were gathered from residents, caregivers, and professionals within the care sector. The findings revealed that uncertainty during the waiting period after requesting assistance was one of the most prominent challenges residents experienced. In addition, opportunities were identified for reassurance, personalisation, wearability, and reducing the stigma associated with traditional helping bells.
These insights informed the development of MoBel, a personalised assistance ecosystem designed to support residents before, during, and after requesting help. The concept combines a redesigned wearable helping bell with multimodal reassurance feedback, including visual, haptic, and optional spoken feedback through the existing Lizzy communication system. Furthermore, MoBel introduces personalised reassurance settings and multiple wearing configurations, allowing residents to adapt the device’s interaction and appearance to their individual preferences.
The final concept demonstrates how meaningful improvements within elderly care can be achieved by redesigning existing interactions rather than introducing entirely new technologies. By combining reassurance, personalisation, and integration with existing care infrastructure, MoBel aims to transform the helping bell from a simple request device into a more supportive communication tool. Although further validation and development are required before implementation, the project highlights the potential of reassurance-centred design to improve the everyday experiences of residents within elderly care environments.