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H.J. Quak

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Naar een stadslogistiek maturity model voor gemeenten

Journal article (2024) - J.H.R. van Duin, N.R. Anand, T. Motloung, H.J. Quak
Het aantal activiteiten in de stadslogistiek groeit snel, waardoor de uitstoot toeneemt en de bereikbaarheid en veiligheid in steden afnemen. Volgend op de Green Deal Zero-emissie stadslogistiek (ZES) is daarom in het Klimaatakkoord afgesproken om tot zero emissie stadslogistiek te komen. Concreet betekent dit, dat 30 tot 40 van de grootste gemeenten in Nederland in 2025 een zero emissie zone voor stadslogistiek moeten invoeren. Veel gemeenten zijn druk met de voorbereidingen van de zones, maar in de praktijk ontbreekt het hen aan de mogelijkheid om hun voortgang te kunnen zien en deze te ijken met andere gemeenten. Om hier inzicht in te verkrijgen is het stadslogistiek maturity model ontwikkeld. We hebben dit model in 2022 getest voor drie gemeenten, namelijk de gemeente Deventer, Zwolle en Nijmegen ...
Conference paper (2024) - N.R. Anand, T. Motloung, H.J. Quak, Ron van Duin
The number of activities in city logistics is growing rapidly causing an increase in emissions, and a decline in accessibility and safety in cities. Therefore, the Dutch government has introduced GreenDeal Zero-emission city logistics. The goal of this deal is to have 30-40 of the biggest municipalities in the Netherlands have zero-emission city logistics in 2025. The goal for 2025 is clear, but it lacks a way for municipalities to see their progress and a way to find improvements in their city logistics. This research is focused on developing a maturity model as a tool to assess the maturity level of a municipality for its performance-related city logistics process management to achieve its aim of reaching zero emissions. The
City Logistics Maturity Model for Municipality (CL3M) requires a domain-specific, multidimensional model to assess city logistics from a municipal point of view. The model includes six levels (0-5) and a PCDA cycle is embedded throughout the levels. The model is populated through three focus fields (Technical, Social and Corporate, and Policy), branching out into six areas of development: Information and communication technology, urban logistics planning, Stakeholder communication, Public-Private Partnerships, Subsidization and incentivization, and Regulations. The CL3M model was tested for three municipalities, namely, the municipality of Deventer, Zwolle, and Nijmegen. The assessment pointed out that CL3M is yet in its juvenile stage and with further development, the model can reach its full potential in usefulness, reliability, and adaptation ...

Leerervaringen uit twee jaar learing community logistiek in de leefbare stad

Conference paper (2023) - A.M.R. de Vries, P. Koole, M. Kamphuis, Ron van Duin, H.J. Quak
Learning communities kunnen een middel zijn om bij vraagstukken zoals logistiek in de leefbare stad, in een publiek-privaat samenwerkingsverband te leren, problemen op te lossen en te innoveren. Vanuit het CoE KennisDC Logistiek is door vier hogescholen de Learning Community Logistiek in de Leefbare Stad uitgevoerd. Op basis van het Conceptueel raamwerk Publiek-Private Learning Communities wordt gereflecteerd hierop. Hieruit zijn inzichten gekomen voor de verdere uitrol van het concept learning communities binnen het CoE KennisDC Logistiek. De learning community logistiek in de leefbare stad
heeft een mooie rijkheid aan hedendaags praktijkgericht onderzoek en praktijkcases laat zien en heeft partijen bij elkaar gebracht. De meerwaarde is mede erkend doordat tijdens de Pareltjesdag van het CoE KennisDC Logistiek, de learning community de publieksprijs 2023 in ontvangst heeft mogen nemen ...
Conference paper (2022) - Ron van Duin, N. van den Band, A. de Vries, P. Verschoor, M. el Ouasghiri, P. Warffemius, N. Anand, H.J. Quak
Many new logistics initiatives arise based on the principles of resource sharing through crowdsourcing. Sharing unused and/or underused resources can deliver new efficiencies in the logistics value chain in an industry where efficiency is the name of the game. The benefits of applying sharing economy concepts in logistics in terms of higher efficiency, lower costs, less congestion and lower CO2 emissions seem easy to realize for both industry and society. While the sharing economy offers promising opportunities to start new businesses, the sharing economy is not without its challenges. Themes such as strict liability, insurance, transparency, and employee protection can hinder the progress of the sharing economy. Most difficult of all, the pace of technological innovation and social change often exceeds regulatory frameworks, resulting in banned services
and protests from those working in traditional industries. Among five sectors in urban freight transport, i.e. city logistics, construction logistics, transportation & warehousing (retail logistics), healthcare logistics, and service logistics sharing
concepts are studied over for the entire city of Rotterdam. Based on our main case study findings it can be observed that within the sectors of urban freight transport quite some differences exist with respect to the sharing maturity. Therefore a dedicated implementation plan is needed for each sector. This paper has shown what are the next steps to be taken for each sector and how the knowledge transfer can be established. ...
Conference paper (2020) - Ron van Duin, H.J. Quak, N. Anand, N. van den Band
Today, companies recognize that the opportunities derived from the on-demand economy are becoming too big to miss. Like all major disruptions, on-demand economy start-ups are challenging industry incumbents with new business models and new ways of engaging customers. Existing companies need to embrace the on-demand economy and transform their service and delivery systems to meet consumer demand. The largest 750 cities in the world are responsible for more than 57% of the global gross domestic product (GDP) and this share is expected to increase to 61% by 2030. At the same time, in today's increasingly global and interconnected world, the share of e-commerce of total global retail sales is also expected to continue to increase, from 7.4% in 2015 to 15.5% in 2021. Furthermore, consumers have higher service expectations than ever before. E-tailers are stimulating and exploiting these service expectations by offering fast delivery options as a means to compete. The population growth and urbanization, the explosion of e-commerce, and the proliferation of fast delivery options, require innovative solutions and business models to ensure cost-effective, but also environmentally and socially friendly, transportation of goods. Within the logistics industry the sharing economy could be a disruptive development that could ideally render a major contribution in reducing the CO2 intensity of its operations . Sharing unused and/or underutilized resources, can unlock new efficiencies in the logistics value chain in an industry where efficiency is the name of the game. This paper addresses three practical sharing initiatives in the field of city logistics, shows the potential of sharing logistics in the domain of city logistics, and contains a description of a methodology how sharing concepts can be designed. ...