Van der Zwaan, J.M. (author), Dignum, V. (author), Jonker, C.M. (author) Recently, we proposed a dialogue model for social support. To validate this model, we analyzed 23 real world chat conversations. After some adjustments, the dialogue sequence patterns specified in the model cover 87.4% of the data. Based on this result, we conclude that the dialogue model accurately describes comforting conversations. Next, the...
conference paper 2012