How crowd management strategies influence pedestrian choice behavior and movement dynamics

Abstract

This chapter aims to provide crowd operators with an overview, including the effects of crowd management strategies on the pedestrian choice behavior and movement dynamics. Crowd management strategies are commonly considered as the deployment of steering mechanism. The overview also includes how the profile of a crowd and environment influences pedestrian choice behavior and movement dynamics. Specifically, the study focuses on the impact of different steering mechanisms and profiling factors on pedestrian walking speed, flow rate, pedestrian route choice behavior, and pedestrian wayfinding performance. This overview is based on a review of the state-of-the-art literature, which is also presented within this chapter. It demonstrates the opportunity to employ particular steering mechanisms to manage crowds within a given environment. However, the overview also highlights some limitations in the state-of-the-art regarding the effects of the steering mechanisms, or even in the broader context of crowd management. Specific challenges for future crowd management research are discussed, which could provide crowd operators with more insights into the quantitative effect of crowd management strategies in a given environment.