Lighting is an integral element of every pedestrian environment, making it a promising tool for crowd management. However, limited knowledge exists on how different lighting conditions shape pedestrian choice behavior. This study systematically examines how both light intensity and light color influence pedestrian exit choice using data from a large field experiment in which varying light settings were applied to two building exits. Two multinomial logit (MNL) models, a light-intensity model and a light-color model, were estimated to quantify these effects. Findings indicate that only a limited subset of light-intensity and light-color conditions meaningfully influence pedestrian exit choice, with Off-Neutral, Bright-Neutral, White-Green, and Red-Green showing moderate, time-dependent effects. At the same time, contextual factors such as origin, local density, and time of day remain far stronger predictors of behavior. Moreover, learning effects emerge selectively and often counterintuitively, with pedestrians increasingly favoring the darker or red-lit exits in conditions where opposite directional responses are expected. The MNL models suggest that lighting can modestly influence pedestrian routing, provided it is applied with careful attention to contextual conditions and time of day.

This chapter aims to provide crowd operators with an overview, including the effects of crowd management strategies on the pedestrian choice behavior and movement dynamics. Crowd management strategies are commonly considered as the deployment of steering mechanism. The overview also includes how the profile of a crowd and environment influences pedestrian choice behavior and movement dynamics. Specifically, the study focuses on the impact of different steering mechanisms and profiling factors on pedestrian walking speed, flow rate, pedestrian route choice behavior, and pedestrian wayfinding performance. This overview is based on a review of the state-of-the-art literature, which is also presented within this chapter. It demonstrates the opportunity to employ particular steering mechanisms to manage crowds within a given environment. However, the overview also highlights some limitations in the state-of-the-art regarding the effects of the steering mechanisms, or even in the broader context of crowd management. Specific challenges for future crowd management research are discussed, which could provide crowd operators with more insights into the quantitative effect of crowd management strategies in a given environment.