Design for Togetherness at Home: Integrating Technology to Bond Children and Grandparents Through Shared Experiences

Abstract

Strong intergenerational relationships can provide emotional support and stability for both grandparents and grandchildren. Technology tools have been proven to be beneficial in connecting grandchildren and grandparents. Prior work mainly examined how to use technology to connect children and their grandparents over a distance. Those collocated grandparents and grandchildren who keep regular physical contact are often neglected in the research.It is essential to understand technology’s potential in bonding them in physical meet ups considering the trending of multigenerational families.

This graduation project aims to foster connectedness between children aged 8 to 12 and their collocated grandparents in the Netherlands through physical interactions. Adopting a holistic approach, we explored moments of togetherness, identifying desired qualities of these interactions and defining promising shared experiences for the future.

The research involves three phases of empirical investigations. This research begins by examining how technology could positively impact their bond. Using participatory cards during interviews, this phase captures participants' perspectives, employing mixed methods including sentiment analysis, group clustering, and thematic coding to identify key elements in shared activities that promote or impede intergenerational connectivity. This analysis informs a framework to guide the development of technology aimed at supporting connectivity. Next, the second phase, insights from two design workshops are synthesized into a series of design concepts, which are then visualized through storyboards. The final phase involves evaluating these concepts by presenting the storyboards to both experts and child-grandparent pairs. This step is intended to refine our understanding of how these technological solutions can be leveraged to strengthen family bonds.