Increasing the use of eHealth at Karakter Nijmegen by improving the experience of the therapist: a case study
E. Minnema (TU Delft - Industrial Design Engineering)
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Abstract
This project was done for and in cooperation with Karakter Kinder- en Jeugdpsychiatrie, a psychiatric hospital for children. The aim was to give Karakter knowledge and tools to improve the experience of the therapists during the implementation of Jouw Omgeving, a digital environment that allows patient, parent and therapists to communicate about the therapy process. However, the digital environment is not used much by the therapists and thus not by patients and parent either. Qualitative research was conducted with the therapists in order to find out what parts of the implementation could be improved and how the therapists could become intrinsically motivated to use JO. Based on the insight a training was designed that focused on connecting eHealth to personal values and on gaining skills and knowledge to be able to use Jouw Omgeving. The steps of the training were evaluated with the therapists, which led to some changes in the activities of the training.