Governance Through Trust: Community Engagement in an Australian City Rebuilding Precinct
Johan Ninan (TU Delft - Integral Design & Management)
Stewart Clegg (University of Sydney)
Ashwin Mahalingam (Indian Institute of Technology Madras)
Shankar Sankaran (University of Technology Sydney)
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Abstract
City rebuilding precincts are embedded in, surrounded by, and sometimes resisted or celebrated by stakeholders they impact. These projects require long-lasting relationships and loyalty from the community they serve, making trust a crucial factor. This article employs a case study approach and draws from both social exchange and circuit of power theories to understand the complex relationship between trust and governance. Three strategies emerged from the analysis: employing resources, building legitimacy, and creating a brand. These strategies and their interactions highlight how trust can act as a governance mechanism for more effective engagement with the project community.
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