In recent years, municipalities have been recognised for their crucial role in protecting cities from climate change impacts by adopting mitigative and adaptive strategies to enhance climate resilience. However, anchoring these strategies demands multiple interventions, which are often hindered by the current siloed organization of departments and disciplines. An integrated infrastructure design approach (IIDA) can co-create a process that converges sectors, disciplines, and actors’ interests to tackle this challenge. To this end, this research explores how municipalities can effectively implement IIDA to enhance climate-resilient infrastructures. The city of Rotterdam served as a case study involving a thematic analysis of 21 interviews with internal actors of the municipality. This study identified 19 key factors influencing a municipality’s effectiveness in using an integrated design approach to enhance climate resilience. These influential factors belong to six different dimensions: Human Capacity, Organisational Culture, Governance, Communication, Project Development Process and Finance. The findings suggest that it is essential that actors within municipalities have soft skills such as proactivity and open-mindedness for collaboration. Furthermore, it is necessary to foster an innovative and collaborative culture to enable the development of pilot projects. This, in turn, helps update standards and scale up implementation by aligning integration at the three management levels: strategic, program, and project. Based on the findings, we recommend establishing a multi-dimensional baseline, setting up a communication strategy and tools, build human and institutional capacity through pilots and living labs. This can help municipalities implement an integrated infrastructure design in their organisation, offering a promising future in designing climate-resilient infrastructures.@en

Community engagement is pivotal for the success of infrastructure megaprojects, especially in the operations phase, where the community evaluates whether to use the service or boycott it. There is a need to understand what actions projects take for the cultural embedding of the project with stakeholders and how the community expresses their experiences in the modern era through social media. To bridge this gap, this study delves into social media exchanges during the operational phase of four metro rail projects in India—Chennai, Hyderabad, Kochi, and Nagpur—to understand their commonalities and inform future endeavors. The community in all four megaprojects accepted the focus on sustainability, cultural embedding, and inclusivity. The research underscores how attentively listening to the community via social media channels can facilitate the development of more effective megaprojects and generate greater societal value.@en

Migration is a defining feature of today’s world, shaping economies, cultures, and communities. In sectors such as construction renovation and textile repair, migrant workers contribute to sustainability practices, providing jobs that in the destination countries, citizens do not want or, more often, are not able to do. Yet, despite their contributions, migrant workers often face barriers to integration and recognition as skilled professionals. Depending on the context, migrants’ skills can be exploited/underpaid, scorned, underestimated, neglected but also recognized and valued.@en

Enhancing sustainability in construction is a challenging endeavour, as it requires close collaboration among multiple stakeholders within a turbulent environment. This challenge is further complicated by the existing power dynamics among these stakeholders. This study aims to explore the implications of stakeholder power dynamics for solutions designed to enhance construction sustainability. Through a review of peer-reviewed journals and conference literature, followed by thematic analysis of qualitative data, we found that stakeholder power dynamics substantially influence both the implementation and post-implementation phases of interventions intended to promote sustainability within construction projects. Additionally, the introduction of these initiatives often alters the dynamics of power within project networks, necessitating continuous monitoring and analysis of the power relationships among the stakeholders. Therefore, while it is crucial to assess how stakeholder power dynamics can inhibit or facilitate the implementation, it is equally important to understand how these power relationships will be affected post-implementation and how the new dynamics may impact the long-term sustainability of the solutions. Consequently, we identify stakeholder power dynamics as a key to sustainably win the sustainability game in construction.

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Innovative projects, such as those for flood protection in developing countries, are urgent, stakeholder intense, and need to be carried out even in contexts where sufficient governance frameworks are not in place. This research seeks to understand how innovative projects can be implemented in weak institutional contexts by focusing on managing stakeholders in the single in-depth case study of the implementation of the SLAMDAM innovative project in the Isiolo County in Kenya. Following the analysis of 12 semi-structured interviews with 27 different stakeholders and 7 observations of stakeholder interactions, we answer the following questions: 1) what are the challenges during implementation of the innovation projects in weak-institutional contexts? 2) how are these challenges addressed through strategies? 3) how can we theorize the relationship between challenges and strategies in weak institutional contexts? The challenges include community resistance, information fragmentation, disjoined efforts, and governance inefficiency. Theoretically, we highlight how ad-hoc workarounds are operationalized in weak-institutional contexts and how they can lead to lasting changes by building governance frameworks in the long term. Practically, this research offer valuable guidance for practitioners involved in innovative projects, particularly in developing countries with weak institutional frameworks.

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Infrastructure projects undergo multiple changes throughout their lifecycle, adapting to new mobilities, technologies and environments. We build on the System of Systems (SoS) theoretical concept to understand the implications of such infrastructure transformations, specifically when projects move from a single purpose to hosting multiple functions. Using multiple case studies in Europe, we investigate which functions will likely be added to the original infrastructure and the rationale for adding these functions. Therefore, we expand upon the theoretical concepts of circularity, resilience, and social sustainability, wherein multifunctional infrastructure adapts, renews, and complements existing infrastructure.

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Large infrastructure projects can often cause disruptions with those outside the immediate project area experiencing negative effects. Twitter (now X) and its ensuing online firestorms are ways these project community make themselves heard and influence the project and its societal outcome. Using the case study of the High Speed Two large infrastructure project in the U.K., this article retrieves over 950 000 tweets regarding the project from 2013 to 2019, and using dynamic topic modeling classifies 10 instances of online firestorms over this period covering environmental impacts, legislative dynamics, budget of the project, performance of the project, etc. We then theorize how online firestorms are practiced in large infrastructure projects, discussing the different topics considered in them, their sociomateriality, their difficulty in sustaining, how they can be recreated with similar new issues, how it is used as a persuasive tool, how they can change the project, and how they can be used for risk management. The findings help project managers by enabling them to understand social risks in projects and take proactive steps in addressing them.

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In this article, co-authors Johan Ninan, Stewart Clegg, Ashwin Mahalingam, and Shankar Sankaran reflect on their research interests and the inspiration behind their recent article, “Governance Through Trust: Community Engagement in an Australian City Rebuilding Precinct,” found in the Project Management Journal.@en

As cities evolve, navigating the complex interplay between social and technical elements is crucial for achieving sustainable urban development. This paper uses a case-study approach and applies actor-network theory (ANT) to understand the sociotechnical complexities of urban transformation, with a specific focus on transport projects at the municipal level. ANT serves as a qualitative analytical framework to investigate the successful restoration of Catharijnesingel in Utrecht. Interviews with ten field experts have provided valuable insights into the transformation process, revealing the underlying paradigms at play. Specifically, this study used Michel Callon’s (1984) concept of translation to analyze how agency is enacted in decision-making processes. By focusing this research on actornetworks related to the theme of sustainable transport, the study has identified five transformation mechanisms involved in removing the 20th-century city highway and restoring the original canal, offering valuable lessons for similar projects in various contexts. This study contributes to the existing ANT literature by presenting a robust framework for analyzing actor-networks in transport infrastructure transformation projects, thereby opening new avenues for future research and practical applications in urban planning.@en

In this article, we discuss the concept of safetywashing defined as the strategic practice of promoting, marketing, and branding of safety practices without full disclosure of negative information to improve the image of the organization. The research seeks to answer two questions: first, what are safetywashing strategies? Second, what are the effects of safetywashing strategies? To study this, 106 news articles relating to construction safety in India, as well as 439 reader comments on them, were systematically collected and their contents analyzed to compile multiple case studies which had evidence of safetywashing. We analyze multiple instances from these case studies to build theoretical insight into these strategies and their effects, using an approach anchored in a social exchange theoretical framework. We highlight different safetywashing strategies employed in the construction sector, such as safety as a project objective, explaining safety initiatives, associating with pioneers, as well as investing in safety. These strategies lead to accepting of organizations, prioritizing safety, and diverting focus, all of which have different implications for safety practice in the construction industry.@en

City rebuilding precincts are embedded in, surrounded by, and sometimes resisted or celebrated by stakeholders they impact. These projects require long-lasting relationships and loyalty from the community they serve, making trust a crucial factor. This article employs a case study approach and draws from both social exchange and circuit of power theories to understand the complex relationship between trust and governance. Three strategies emerged from the analysis: employing resources, building legitimacy, and creating a brand. These strategies and their interactions highlight how trust can act as a governance mechanism for more effective engagement with the project community.@en

Projects are peopled at all levels, and people make sense of their lives via narrative thought as the temporal and dramatic dimension of human existence is emphasized in them. Narratives organize people’s lived experiences and create order out of random incidents and events. Such an order can help them understand the passage of events and even guide action. Narratives such as the need for the project, sustainability of the project, innovation in the project can be crafted and maintained in different ways. In this chapter we discuss how different organizational theories such as sensemaking, social identity theory, and organizational power can help understand the narrative practices in project settings. We review studies in project settings that apply narratives to shape the project vision, identity, and image to improve the project management practice.@en

Managing the perception of project communities is critical to the success of infrastructure megaprojects. This study focuses on the Nagpur metro rail project in India to understand people's experiences and discourses in the pre-construction, construction, and operation phases. We use qualitative content analysis and open coding of the tweets from five years covering the lifecycle of the project to understand the discourses. The study identifies focus areas such as improving customer experience, sustainability, value for money, and embracing the local community. It also highlights the importance of effective communication and raising awareness to address community concerns throughout the lifecycle. The study provides a framework for using social media for community engagement over the megaproject's lifespan. This research can help megaproject management teams plan efficiently and create a positive perception of their projects.@en

Under the rubric of project governance, governmentality has been defined as a general mode of governing people in projects, whether these projects are organized in an authoritarian, liberal, or neo-liberal mode in their approach to authority relations. We argue that governmentality is a specifically neo-liberal form of social integration, one that stresses the freedom of its subjects, and discuss how it extends governance beyond enforcing contracts and includes all stakeholders. Examples of governmentality in the modern era of projects are discussed as a proactive strategy conceptualized in five contexts in which the concept of governmentality, as governing through freedoms, has been applied in project ecologies. These include governance by contract, governance by alliancing, governance by influence, governance by co-optation, and governance by incorporation. The degree of governmentality in play increases through the sequence.@en

The concept of governmentality has proven useful to analyse how the reflexive management of people within and without the project is conducted. In this chapter we explore the organizational theory of governmentality and its importance in project settings. First, we identify the specificity of project governance and relate it to the definition and discussion of governmentality by Michel Foucault. Following this, the use of governmentality within projects through project culture is discussed. Subsequently, the use of governmentality outside projects through social media is discussed. Finally, the chapter concludes by highlighting new directions for research with governmentality as the focal point, discussing the types of research questions that a concern with projects and governmentality raises and how addressing these might further develop project management as a field of enquiry.@en

Resilient infrastructure is critical to a sustainable and functioning society. Infrastructure management and (re)development are highly complex processes encompassing various stakeholders’ interests while they are pressured by the uncertainty of climate change and social transition. In response to these challenges, various resilience initiatives emerged with different motivations and approaches. The purpose of this research is to understand the interplay between motivations and organizational approaches as well as resilience conceptualization. This can provide insights into which domains of resilience have been focused on and what needs to be improved in their organizational approaches to realize motivations. This research specifically investigates ten resilient infrastructure initiatives in the Netherlands. By using scoping review and content analysis, our results highlight that resilience initiatives conceptualize resilience in different ways, mainly focusing on built and organizational resilience with a focus on long-term and wider geographic scope. Each initiative had several motivations, including 1) creating innovative solutions, 2) sharing knowledge, 3) promoting commitment and cooperation, and 4) promoting resilience. These motivations are reflected in the organizational approach. For example, there was a strong link between the motivation ‘creating shared knowledge’ and the organizational approach ‘research collaboration.’ Generic motivation such as ‘promoting resilience’ does not have one mainstreaming approach, which shows promoting resilience in practice is still in the exploration stage. This research provides major motivations and organizational approaches and their link within the resilient infrastructure initiatives which can contribute to better organizing similar initiatives aiming for resilient infrastructure.@en

Infrastructure megaprojects are increasing in size and number worldwide. Widespread shortcomings such as cost overruns, delays, litigious threats, and community opposition are now so pervasive there is a clear mandate to rethink the way we plan, deliver, and operate our infrastructure. In this context, we situate this research to understand how megaprojects can be set up for success. Data were collected from responses to a questionnaire survey, interviews, and case studies. The questionnaire was fielded by multiple agencies involved in infrastructure projects, such as engineers, construction organizations, and government delivery agencies. For qualitative insights, we conducted 30 interviews with participants from these agencies and studied cases that successfully implemented the themes identified. The results highlight the three themes with the highest impact in delivering projects successfully: (1) Improved integrated planning, business cases, and front-end engineering design; (2) efficient use of contracts; and (3) strengthening government and political engagement. This research contrasts the literature on megaproject success with data collected from questionnaires, case studies, and interviews. Collecting solutions that have solved issues effectively is an innovative aspect of our methodology, with these findings holding considerable value for ecosystem practitioners. Thus, we contribute by highlighting eight cost-effective, relevant, and efficient ways for reimagining infrastructure megaproject delivery.@en