A review of web-based toolkits for health and care design and improvement

preliminary results

Journal Article (2026)
Author(s)

Tingting Wang (TU Delft - Industrial Design Engineering)

P. John Clarkson (University of Cambridge, TU Delft - Industrial Design Engineering)

Research Group
Human Factors
DOI related publication
https://doi.org/10.1017/pds.2026.10448 Final published version
More Info
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Publication Year
2026
Language
English
Research Group
Human Factors
Journal title
Proceedings of the Design Society
Volume number
6
Pages (from-to)
897-906
Event
19th International Design Conference, DESIGN 2026 (2026-05-18 - 2026-05-26), Dubrovnik, Croatia
Page Views
7
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Abstract

We reviewed 36 web-based toolkits supporting health and care design and improvement and identified five classification dimensions: novelty (novel or established tools), scope (specialised or generic), origin (research- or practice-based), motivation for use (risk reduction or benefit enhancement), and application level (individual or group use). We also identified five types of toolkit developers and seven end-user roles. Most toolkits were generic and practice-based, developed by commercial or academic actors, targeted at practitioners and leaders, and supported both individual and group use.