A review of web-based toolkits for health and care design and improvement
preliminary results
Tingting Wang (TU Delft - Industrial Design Engineering)
P. John Clarkson (University of Cambridge, TU Delft - Industrial Design Engineering)
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Abstract
We reviewed 36 web-based toolkits supporting health and care design and improvement and identified five classification dimensions: novelty (novel or established tools), scope (specialised or generic), origin (research- or practice-based), motivation for use (risk reduction or benefit enhancement), and application level (individual or group use). We also identified five types of toolkit developers and seven end-user roles. Most toolkits were generic and practice-based, developed by commercial or academic actors, targeted at practitioners and leaders, and supported both individual and group use.