Older passengers' expectations about highly automated driving
Implications for inclusive designs
Chen Peng (University of Leeds)
Ibrahim Öztürk (University of Leeds)
Ruth Madigan (University of Leeds)
Sina Nordhoff (TU Delft - Traffic Systems Engineering, University of California)
Sascha Hoogendoorn-Lanser (TU Delft - Corporate Innovations)
Marjan Hagenzieker (TU Delft - Traffic Systems Engineering)
Natasha Merat (University of Leeds)
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Abstract
Understanding older adults' overall expectations about automated vehicles (AVs) is crucial for inclusive designs. The work-in-progress presents an exploratory study based on semi-structured interviews with 27 older adults in the Netherlands. A thematic analysis revealed an open-minded attitude towards AVs, optimism for improved safety, and pragmatic concerns about reliability. Participants expected AVs to be "well-behaved", delivering safe, predictable, and socially considerate driving styles. Participants also showed a desire for AVs to be communicative, providing feedback to reduce uncertainties. The findings provide implications for inclusive AV designs.
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File under embargo until 08-04-2026