Opening the black box: exploring the effect of transformation on online service delivery in local governments
Conference Paper
(2009)
Author(s)
AFE van Veenstra (TU Delft - Technology, Policy and Management)
A Zuurmond (TU Delft - Technology, Policy and Management)
Research Group
Information and Communication Technology
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https://resolver.tudelft.nl/uuid:337aa7db-09aa-4292-95a1-686a3dc0f785
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Publication Year
2009
Research Group
Information and Communication Technology
Pages (from-to)
234-244
Publisher
Springer
ISBN (print)
9783642035159
Event
EGOV 2009 (2009-08-31 - 2009-09-03), Berlijn
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