Management and failure of large transformation projects : Factors affecting user adoption

IT-induced public sector transformation

Infrastructures for public service delivery : aligning IT governance and architecture in infrastructure development

Investigating outcomes of t-government using a public value management approach

A Multi-level Framework for Measuring and Benchmarking Public Service Organizations: Connecting Stages-of-growth Models and Enterprise Architecture

Exploring Information Security Issues in Public Sector Inter-organizational Collaboration

Architectural Principles for Orchestration of Cross-Organizational Service Delivery: Case Studies from the Netherlands

Barriers and impediments to transformational government: insights from literature and practice

The Entanglement of Enterprise Architecture and IT-Governance: The Cases of Norway and the Netherlands

Migration Strategies for Multi-Channel Service Provisioning in Public Agencies

Developing Measures for Benchmarking the Interoperability of Public Organizations

Challenges to the Design and Use of Stages-of-Growth Models in eGovernment

Measure to Improve: A Study of eParticipation in Frontrunner Dutch Municipalities

Guiding integrated service delivery: synthesizing and embedding principles using role-playing games

Barriers to IT-driven Governmental Transformation

Transformatie van gemeenten: Een kwantitatief onderzoek rondom de Ketensimulaties

Uit het zicht: Beleidsmaatregelen voor het versnellen van het gebruik van ICT-toepassingen voor administratieve lastenverlichting

Uit het Zicht: Beleidsmaatregelen voor het versnellen van het gebruik van ICT-toepassingen voor administratieve latenverlichting

Deriving service delivery principles using a role-playing game

Door orchestratie minder administratieve lasten