Preference for information during flood disasters

Abstract

The world is encountering climate change and severe natural disasters. Floods have been one of the most disruptive disasters these decades. The 2011 flood in Thailand affected 13.6 million people and caused damage of USD 46.5 billion, while the 2013 flood in Jakarta, despite its short period, affected more than 45,000 people. This study intends to examine the changes of disaster information preference before and during each disaster. Questionnaire surveys were conducted in July 2013 in Thailand and Indonesia. The results found that the preferences for information increased once the disaster approached, except for preparedness plans and warnings in both cases and waste disposal in the Indonesian case. While most of the information preferences show no significant difference in mean between the two disasters, the results found significant differences in preferences for traffic/transportation infrastructure both before and during the arrival of disasters, availability of food and water, waste disposal before disaster impact, and overall damage information during the impact. The findings are crucial in terms of information gathering and dissemination to maintain the lives and livelihoods of human being during disasters. This study can contribute to both research and practice in terms of disaster information analysis and better preliminary examination of the preference for information needs from similar disasters with different scales and geographies.