Waste Collection Decision-Making Using Multi-Actor Multi-Criteria Analysis (MAMCA)
A Case Study in The Hague Neighborhoods: Dreven, Gaarden, and Zichten
P.E.K. Biersteker (TU Delft - Civil Engineering & Geosciences)
J Vleugel – Graduation committee member (TU Delft - Transport, Mobility and Logistics)
Jan Annema – Graduation committee member (TU Delft - Transport and Logistics)
Arjan van Binsbergen – Graduation committee member (TU Delft - Transport, Mobility and Logistics)
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Abstract
Effective waste management is critical for urban sustainability, yet decision-making in this domain is often divided due to diverse stakeholder interests. This study applies the Multi-Actor Multi-Criteria Analysis (MAMCA) to evaluate waste collection alternatives for the redevelopment of the Dreven, Gaarden, and Zichten neighborhoods in The Hague. Stakeholders—including the Municipality of The Hague, Staedion (housing corporation), Haagse Milieu Service (waste collection service), and Heijmans (developer)—were engaged to define key evaluation criteria: cost, space usage, ease of use, sustainability, and implementation feasibility. Five alternatives were assessed: (1) the existing Underground Residual Waste Containers (ORACs) as a baseline, (2) Indoor Roll Containers, (3) Indoor Press Containers, (4) Press Underground Containers (ORACs with compaction), and (5) an Underground Waste Transport System (OAT). The results indicate that press underground containers (ORACs) are the most supported alternative across stakeholders, offering a balance between cost efficiency, operational feasibility, and sustainability. In contrast, indoor roll containers received the lowest evaluation due to high operational costs and inefficiencies. Despite this, indoor roll containers are currently being implemented in the first newly constructed buildings in the redevelopment area. This underscores the necessity of using MAMCA in waste management decision-making, as it enables a structured, multi-stakeholder approach that can lead to more broadly supported and efficient solutions. The study demonstrates MAMCA’s potential as a decision-support tool, integrating stakeholder preferences and structuring complex multi-criteria evaluations. The findings provide a foundation for the data-driven, phased implementation of press underground containers and emphasize the importance of stakeholder collaboration in waste management decision-making.