On the Bright Side of Vehicle Automation
The effects of service quality improvements and ride experience on users’ preferences for automated public transport
M. Ozturker (TU Delft - Civil Engineering & Geosciences)
B. van Arem – Promotor (TU Delft - Civil Engineering & Geosciences)
G. Homem de Almeida Correia – Promotor (TU Delft - Civil Engineering & Geosciences)
More Info
expand_more
Other than for strictly personal use, it is not permitted to download, forward or distribute the text or part of it, without the consent of the author(s) and/or copyright holder(s), unless the work is under an open content license such as Creative Commons.
Abstract
This thesis explores how automated public transport, including automated minibuses and shared automated vehicles, can improve service quality and influence user preferences. Combining literature review, stated-preference experiments, pilot rides and a Wizard-of-Oz study, it shows that service design, user segmentation and real ride experience are crucial for building trust, supporting adoption and integrating automated mobility into sustainable public transport systems.