Exploration Participants Engagement in Organisational Knowledge Sharing

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Abstract

The importance of knowledge sharing within most organisations is well recognised. While abundant KM systems have been matured to encourage individual engagement in knowledge sharing, practical evidences show a low success rate of KM systems. This paper reports on a qualitative exploratory multi-case study to explore level participants’ engagement in knowledge sharing along the design principle for engagement of participatory systems. Results show that KM systems using a combined approach of supply- and demand side KM strongly influence participants’ engagement for knowledge sharing.