Human Factors in User Modeling for Intelligent Systems

Book Chapter (2024)
Authors

Maria Soledad Pera (TU Delft - Web Information Systems)

Federica Cena (University of Turin)

Monica Landoni (Università della Svizzera Italiana)

Cataldo Musto (University of Bari)

Alain D. Starke (Universiteit van Amsterdam)

Research Group
Web Information Systems
To reference this document use:
https://doi.org/10.1007/978-3-031-55109-3_1
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Publication Year
2024
Language
English
Research Group
Web Information Systems
Bibliographical Note
Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.@en
DOI:
https://doi.org/10.1007/978-3-031-55109-3_1
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Abstract

In the current digital landscape, humans take center stage. This has caused a paradigm shift in the realm of intelligent technologies, prompting researchers and (industry) practitioners to reflect on the challenges and complexities involved in understanding the (potential) users of the technologies they develop. In this chapter, we provide an overview of human factors in user modeling, a core component of human-centered intelligent solutions. We discuss critical concepts, dimensions, and theories that inform the design of user models that are more attuned to human characteristics. Additionally, we emphasize the need for a comprehensive user model that simultaneously considers multiple factors to represent the intricacies of individuals’ interests and behaviors. Such a holistic model can, in turn, shape the design of intelligent solutions that are better able to adapt and cater to a wide range of user groups.

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