Characterising user capabilities to support inclusive design evaluation
Umesh Persad (University of Cambridge)
Pat Langdon (University of Cambridge)
John John Clarkson (University of Cambridge)
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Abstract
Designers require knowledge and data about users to effectively evaluate product accessibility during the early stages of design. This paper addresses this problem by setting out the sensory, cognitive and motor dimensions of user capability that are important for product interaction. The relationship between user capability and product demand is used as the underlying conceptual model for product design evaluations and for estimating the number of people potentially excluded from using a given product.
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