Modeling the process for innovation in financial services
P.A.C. Das (TU Delft - Old - TPM-MAS-SK Systeem Engineering)
L Bonebakker (External organisation)
Alexander Verbraeck (TU Delft - Old - TPM-MAS-SK Systeem Engineering)
M.A. Oey (TU Delft - Old - TPM-MAS-SK Systeem Engineering)
Robert Verburg (TU Delft - Economics of Technology and Innovation)
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Abstract
This paper examines process models for innovation in complex large-scale organizations. Both models in literature and in financial services are examined. The paper proposes a spiral process model for innovation that emphasizes the continuous and evolutionary character of innovation in complex large-scale financial institutions. This is based on barriers and enablers for innovation that are identified in a study conducted at ING Bank.
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